Shipping policy
Shipping Policy – Frank’s Tanks
Last Updated: 4/30/2026
Order Processing
All Frank’s Tanks products are made to order and fulfilled by a third-party production partner.
Orders are typically processed within 2–5 business days before shipping. Processing times may vary depending on demand.
Shipping Times
Once fulfilled, estimated shipping times are:
- United States: 3–7 business days
Shipping times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on destination, product type, and carrier rates.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information (when available).
Delays
Frank’s Tanks is not responsible for delays caused by:
- Shipping carriers
- Customs processing (for international orders)
- Weather or unforeseen circumstances
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address, we may offer a replacement at our discretion. Additional shipping fees may apply.
Lost or Damaged Items
If your order arrives damaged or is not delivered, please contact us at:
Include:
- Order number
- Description of the issue
- Photo(s), if applicable
We will review and determine an appropriate resolution.
Third-Party Fulfillment
All Frank’s Tanks products are fulfilled by a third-party partner. While we work with trusted providers, Frank’s Tanks is not responsible for fulfillment delays or carrier-related issues once the order has been shipped.